Shipping policy

Last updated: September 25, 2026

Digital delivery

Most Wellmony products currently offered on wellmony.shop are digital. No physical shipping is required for a product identified as a digital guide, course or reset experience.

After payment is confirmed, access instructions are sent to the email address used at checkout and may also appear on the order confirmation page. Delivery is normally available within a few minutes. Please check your Spam, Junk and Promotions folders.

If you have not received access within 30 minutes, email info@wellmony.shop with your order number and the email address used at checkout. File formats and technical requirements are stated on the relevant product page.

Physical products

If a product page specifically identifies an item as physical, the available shipping methods, charges and estimated delivery times will be shown at checkout before payment. Processing and delivery estimates are not guarantees and may be affected by the carrier, customs, weather, holidays or the destination.

When tracking is available, it will be sent by email after dispatch. Customers are responsible for entering a complete and accurate delivery address and for any duties or import taxes disclosed as their responsibility under applicable law.

Delays, lost or damaged deliveries

If a physical order is delayed beyond the estimated delivery window, arrives damaged or appears lost, contact info@wellmony.shop with your order number. We will review the issue with the fulfillment provider or carrier and explain the available remedy.

Questions

For questions about digital access or physical delivery, contact info@wellmony.shop. We normally reply within 1–2 business days.